The player can send Ashes home from up to 60 yards away, by triggering the "Send Home" action through the scope of a scoped weapon.
Sometimes the option to send Ashes home might not show up. One known cause is if patch 1.3 was installed after entering Vault 81, but before starting this quest.[已核实]
If you cannot issue the return home command, use the console commands resetquest 00033520 and setstage 00033520 100. These will allow Ashes to be interacted with and the quest to be completed normally.
Alternatively, if you have changed the default key for the "Action" command, changing it back to "E" temporarily will sometimes allow you to send Ashes home.
If neither of these work, use the console command setstage 00033520 200. This should advance the quest to "Talk to Erin", and make Ashes run home.
The quest can be completed by reverting to a previous version of the game. This requires disconnecting your console from the network and installing Fallout 4 from a disc without allowing installation of patch 1.3.
When you get Ashes home and talk to Erin, she may only say generic dialogue and not reward you.[已核实]
Hearing about the quest from a NPC after accepting the quest from Erin will result in the quest telling you that you need to speak to Erin, marking her as the quest objective resulting in her only responding as though you had spoken to her and the cat not appearing at the dock.[已核实]
It is possible to fix this bug by using the console commands resetquest 00033520 and setstage 00033520 10, then speaking to Erin. Another possible fix is to use prid 000c437b, and moveto player while in the Vault. Ashes will try to return to Chestnut Hillock Reservoir, and one can then use setstage 00033520 200. The player should tell Ashes to go home, and he will run to Erin, completing the quest.
Another option is when you return Ashes, stand there and let Erin talk to Ashes, then after she finishes talking the quest might be completed.
Ashes may not appear next to Erin when returned even though she talks to it normally and the quest is marked as complete.[已核实]
Even if all three speech checks are passed for the maximum reward, only the teddy bear will be rewarded at the end of the quest.[已核实]
It is sometimes possible to send Ashes home from a great distance while aiming through a scope.[已核实]