The building's front entrance is not far from Boston Airport, and upon entering, it appears as a showroom for a number of RobCo-brand terminals, most of which have been destroyed. A service desk stands in front of the north wall, next to which is a doorway marked with an "employees only" sign, with a laser tripwire just beyond.
Following the corridor leads to a basement area containing an expert-locked door leading outside, although the key is on top of a filing cabinet right next to it. On the opposite wall is a "strange device" which can only be activated during the quest Restoring Order, and opens an elaborate doorway leading to the Mechanist's lair.
- RobCo Sales & Service Center key - On a filing cabinet next to the back door that it opens.
- Work Order: 09-241 - On a cabinet next to the broken terminal near the back door.
The interior of the RobCo Sales & Service Center and the Mechanist's lair share the same interior cell.