I'm looking into the possibility of "Official" email addresses for wiki users.
Those who are in the leadership team would get something like
This would be the user's to use for as long as they hold office.
Leadership team includes any user with special powers, and might be issued in special circumstances in other cases (eg - if someone who was doing a poll or news regularly but didn't hold special powers)
Anyone else who wanted one (there might be a contribution requirement to help fund this) would get
Obivously you wouldn't be allowed to have an email address that might make others confuse you with a special rights user.
This would allow admins to speak with the wiki's voice, or as an official of the wiki where required.
There's also the vanity element.
This would allow for an email address that will alert all admins: Admin@(Domain) - this can help alert us to wiki issues, take ban queries, and alert active admins of issues on Discussions that require an admin rather than discussion moderator
The Domain could also be later used for other purposes, community projects like have been discussed before but never gotten off the ground (Minecraft, fileserver, Radio, etc).
I'm raising this subject from the dead because we do now physically have this option. Exodus does come with the ability to do this (we already have one in place for Agent c) and one of the biggest issues has been for Dmods to have the access to fix this.
We would have control over who receives them and can take them away if they are misused or if rights are taken away. The question again, as before is would we want than and if we did, who should have them? Sakaratte - Talk to the catmin 07:01, October 10, 2017 (UTC)
The thinking is this looks a lot more professional than our Gmail address, which does get some /d moderation questions, and was used for communication with Kotaku. I don't know about you but whenever I see an ad for a business using a free email address I move on straight to the next one. We're using @nukapedia.wiki for this purpose. Agent c (talk) 08:38, October 10, 2017 (UTC)
- Further to add to your point, if we have an official email set, people can email in confidence that they are going to the right person. Peace of mind for users. Sakaratte - Talk to the catmin 11:41, October 10, 2017 (UTC)
- sneezes In that case, sign me up!... Small question though: I'm a tiny bit confused how ownership of the email address works? In the sense of, I understand that Nukapedia would own the email itself, but how exactly do we use it? Would users basically be given the password to it and that'd be it? If so, that makes a bit more sense, but I'm still a bit confused. |\| () |\/| /\ |) | Talk | Discord | NMC 12:21, October 10, 2017 (UTC)
- That makes more sense now, thanks Saka. I suppose I'd consider this idea. Another question: would we be using these email addresses exclusively for giving messages, or would we also use them to start accounts for Nukapedia-related things - say, creating our Project Exodus accounts using these email addresses? |\| () |\/| /\ |) | Talk | Discord | NMC 23:43, October 10, 2017 (UTC)
- Discord: If you're wiki banned, you can't come in.
- Kik: It isn't exactly professional. How do you know you have a genuine moderator? Sakaratte - Talk to the catmin 21:02, October 10, 2017 (UTC)
Something along the lines of these accounts are for official business only. Personal subscriptions should not be connected to this account as the service can be terminated at any time.
Any correspondence received from users must be handled as confidential. If an enquiry is one that you cannot answer in your capacity, permission should be sought to refer this enquiry on should be sought in the first instance. If this cannot be done, an anonomised (where possible) summary should be passed over. In instances relating to adminstrative enforcement activites (i.e. bans), if the user declines to have the message passed on, they must contact the appropriate party themselves.
All correspondence sent from this mailbox may be considered by the recepient to be an official response of Nukapedia. As such a level of professionalism should be used at all times when replying from this account.
Any loss or resignation of rights will result in the email account being terminated, unless there is a valid, operational reason for the account to be retained.
In effect, you're using it for "offical" business, misuse will cost you the account. They would be for handling inquiries and other official business only.
There would be one more shared email than we already have: community(at)nukapedia.wiki. This would be geared towards news, blogs etc. Candidated for access would be users like Leea and Nomad who do the blogs and community news.
Individual accounts would be largely restricted to admins/bureaucrats who want a separate mailbox from their personal one (should they request it, not going to enforce this). There would be a tiny number of exceptions though, where the need exists. Sakaratte - Talk to the catmin 00:46, October 11, 2017 (UTC)
- Sounds good to me. So basically, me and Leea would send out general messages to all with weekly polls? |\| () |\/| /\ |) | Talk | Discord | NMC 12:20, October 11, 2017 (UTC)
- I think what I am going to go with as a tester is email@example.com. let's see what we get come in to this mailbox.
Essentially I want to have this mailbox cover:
- Suggestions for Exodus
- Community ideas (including polls)
For now the email would be available to myself, Agent c, Nomad and (if she wishes) Leea as our two community minded editors. Regardless of impact on Nukapedia this has, we do need a means of contact for Exodus related activity. Sakaratte - Talk to the catmin 11:43, October 13, 2017 (UTC)
- P.S. anything related to article content will not be covered with this. We have forums and talkpages for that. Sakaratte - Talk to the catmin 11:45, October 13, 2017 (UTC)
Leea, this a normal email address, with a Nukapedia address. We have a capacity for 1000 email addresses on the exodus server (www.nukapedia.wiki) included for free, that we manage. Talkpages work for the main wiki, blogs etc, but are unweildy for discussions users who have difficultly even voting. This gives them an avenue to speak to us through.
Dekker, I could in essence pull credentials at any given moment, but this is unprofessional and would not do so without reasonable grounds for investigation. This is also how I will determine mis-use. Sakaratte - Talk to the catmin 13:17, October 13, 2017 (UTC)
- (Unrelated to your answer to my question.) I understand that the email address is to be used for contact with persons and organisations outside of Nukapedia, or for people to speak with an admin in confidentiality. But can't the latter be done with private messages over Discord? I don't quite see why it would be necessary for each admin/staff to have their own address. - FDekker talk 19:00, October 13, 2017 (UTC)
- TBH, I prefer stuff to come in via email because its not as time demanding, and if I'm asleep there's a reasonable chance Gunny will look at it before I wake up. A centralised mailbox for complaints works very well. Agent c (talk) 19:59, October 13, 2017 (UTC)
This is why I'm looking at it as "as needed" rather than granted the moment you get the rights. Official admin business (blocks etc) should really go through a central mailbox, but tthere may be users who just want to speak to an individual rights holder (for example, discussions moderators, do have talk pages, but users of discussions users don't know where to find these and in the case of iOS users, cannot get off the app to use them). From there, official decisions should be directed to the central mailbox, so there is a visible trail of these, to eliminate lack of transparency. Any decisions not sent forward, would be considered not made. Sakaratte - Talk to the catmin 20:44, October 13, 2017 (UTC)