The note can be found in a bus outside the Watoga Transit Hub.
The building was intended to care for under three hundred patients, so even exemplary planning and performance by the staff was insufficient with occupant numbers closer to three thousand. So while arguments for automation in healthcare are certainly compelling for improving the experiences of patients already in care facilities, it absolutely fails to address that this facility was not operating as intended or designed. It is unreasonable to assume that it might be an appropriate poster child for non-automated care.
Additionally, the comparison of human and robot care methods and results are largely irrelevant for patients who didn't qualify for a move to Watoga's facilities. These patients were discharged en masse with only a perfunctory attempt to contact their living relatives. Hospitals and doctors throughout the region were suddenly overwhelmed with all of the cases that they had quietly swept away over the years, and unsurprisingly some just swept them away again.
This caused a massive swell in the region's homeless population, so it is a direct result of this callous and indiscriminate policy that there were both criminal justice and public health crises in the region for the following decades. To simply cite that Watogans and their family members were unaffected by the Asylum's closure is to leave the people of the countryside to fend for themselves. Something that Watogans are used to doing!